| Customer Relationship Management In The World Of 2.0 |
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Wednesday, 14 October 2009, 6:30pm - 7:30pm
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The internet is enabling conversations among human beings that were simply not possible in the era of mass media.
- Know what has changed CRM’s world, since Second Life, Facebook, Wikis.
- Know what the differences between CRM 1 and CRM 2.
- Learn how to engage your customers, using dialogue through Social Networks.
- Understand why your company MUST create a new digital marketing strategy quickly.
- Know how CRM 2 can improve your sales.
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Location : Level 3, 160 Clarence Street SYDNEY NSW 2000 |
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public speaking
